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December 1, 2018

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kika victoria

Kika Victoria

Someone you should know

While the LAX Fantasy Flight is filled with many talented and caring individuals, Kika Victoria is a stand out. She is one of the most kindhearted and generous members of our team. As our Gift Bag Chairman, Kika is responsible for collecting donations of toys throughout the year and creating Christmas stockings for the children to take home after their flight to the North Pole. This may seem like an easy assignment, but finding just the right combination of games, sports equipment, art supplies, books, plush bears, cards, and model airplanes for girls and boys of various ages can be challenging. Kika and her resourceful elves make this happen by working every month of the year, not just in December. Board members Kyra Goodman and Angela Hauseman both leverage their contacts at local retailers to obtain donations that must be picked up, sorted, stored, and inventoried. And, Kika gets a strong assist from our dear Secretary Bobbi Dickson who makes lovely hand written tags for each bag to ensure that everyone gets something just right. Kika takes the time to find out what the kids are talking about just before the big event and then enlists the entire team’s help to buy certain items to fill in the bag and round out the selection. It is a big job that takes a ton of work from many of our dedicated volunteers, and Kika spearheads this effort.

As we approach the big day, Kika and her hand picked elves then carefully sort and pack toys for more than 130 children and special guests and even help Santa and Mrs. Claus hand out the giant, festive stockings on the day. The bags are so stuffed with toys that some of the smaller children can hardly carry them... but they find a way. It is due to the great work of Kika and our wonderful volunteers that we make the day so special for so many deserving children and give them a chance to continue to share the Fantasy Flight memories long after they leave the airport.

Having a knack at building bursting gift bags is just one of Kika's many talents. At her day job at United, Kika serves as our local Customer Resolution Officer, investigating and answering passenger concerns about special services handling including wheelchair assistance and other needs due to disabilities. She has personally come in on her day off on many occasions to ensure that one of our regular customers receives excellent service from our business partners who respond to these requests. Kika is also a Station Training Coordinator and is sent all over the country providing front line customer service training to our agents, most recently focusing on caring service. There is no one better equipped to lead by example and teach this class.

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When she's not caring for customers or employees at work, Kika spends her personal time practicing the beautiful art of hula dancing. She recently performed in "An afternoon of hula, Hawaiian music, and aloha" in Glendale with her hula brothers and sisters. The delightful program featured traditional spoken Hawaiian language, dance, costumes, singing, and drum music. Kika not only performs with halau (school) of more than fifty artists ranging in age from four to 84, but she also has been teaching hula for many, many years. During this year's annual performance, Kika was even singled out, not surprisingly, in recognition of her dedication and hard work to help preserve the Hawaiian heritage through this group. The kumu (teacher) who introduced Kika said that her name means "Sister" or "Tiger" and that our Kika is indeed both. She is an individual who treats everyone she meets like family and works tirelessly for causes she deems worthy. We are honored to have Kika choose Fantasy Flight as worthy of her talents, and we are grateful for her contributions to our Fantasy Flight ohana (family).

Board Meetings

Agenda & minutes

Updated: 7/12/18

Fantasy Flight 2016 - a great success!

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